These Terms & Conditions govern your use of ClubSort, an online club-management software service operated by ClubSort ("ClubSort", "we", "us" or "our").
By creating an account, subscribing to ClubSort or using the ClubSort service, you agree to these Terms & Conditions. If you use ClubSort on behalf of a sporting club, association, organisation or other entity, you confirm that you have authority to accept these Terms on its behalf.
1. About ClubSort
ClubSort is software designed to help sporting clubs organise and manage day-to-day activities, including teams, players, coaches, events, attendance, plans, assessments, reviews, communications and other club activities.
ClubSort is independently developed and operated by a small business. We will make reasonable efforts to keep the service available, secure and functioning properly, but we do not guarantee uninterrupted, error-free or delay-free service except where required by law.
2. Acceptance of these Terms
You agree to these Terms when you create an account, subscribe, accept them during registration or checkout, or otherwise use ClubSort. If you do not agree, you must not use ClubSort.
3. Your ClubSort account
A club is responsible for deciding who has access, assigning appropriate roles, keeping credentials secure, removing access when it is no longer required, and ensuring information entered into ClubSort is accurate and appropriate. You must notify us of unauthorised access. You are responsible for activity carried out through accounts under your control, except where we are legally responsible.
4. Club data
Information entered by a club or its users remains the club's responsibility and ownership. This may include player and member information, contact details, dates of birth, teams, events, attendance, plans, assessments, reviews, photographs and uploaded content.
You grant ClubSort a limited licence to host, store, process, transmit and display that information only as reasonably necessary to provide, maintain, secure and improve the service. The club is responsible for having the necessary authority, consent or lawful basis to provide personal information and other content to ClubSort.
5. Responsibility for club information
The club remains responsible for deciding what information to collect, whether it is appropriate to store, whether it is accurate, who can access it and how it is used. ClubSort should not be the sole record where loss, unavailability or inaccuracy could have significant consequences. Clubs should maintain independent records and continue to follow their own obligations relating to eligibility, registration, safeguarding, attendance, competitions, finances, medical information, insurance and governing bodies.
ClubSort does not determine eligibility to compete, medical fitness or compliance with legal, sporting or governing-body obligations.
6. Other systems and integrations
ClubSort may complement membership, registration, competition, payment, email, hosting or other systems. Integrations may include services such as Majestri or Squadi where appropriate technical access is available. Third-party services may change, restrict or discontinue integrations, experience outages, or change their terms and pricing. ClubSort is not affiliated with or responsible for third-party services unless expressly stated. Clubs remain responsible for checking imported or synchronised information.
7. Subscription plans
Some functionality requires a paid subscription. Features, limits and prices will be described at the time of purchase. Limits may apply to profiles, players, teams, plans, storage, events or other resources. We may introduce plans or change existing plans. Where a change materially affects an existing paid subscription, we will provide reasonable notice where practicable and comply with applicable law.
8. Prices, payments and cancellation
Payments may be processed by a third-party payment provider. Subscription fees are payable for the selected billing period and applicable taxes will be handled according to law. If payment fails, we may restrict or suspend paid functionality after a reasonable opportunity to resolve the issue.
Unless otherwise stated, cancellation normally prevents the next period renewing and does not necessarily refund an unused portion of the current period. This does not limit rights under applicable law.
9. Changes, availability and support
ClubSort may add, modify, replace or remove features because of feedback, technical or security requirements, third-party changes, operating costs, legal requirements or development priorities. We aim for ongoing availability, but interruptions may result from maintenance, updates, hosting, networks, security incidents, third parties, emergencies, disasters or other circumstances outside our control.
Support is provided on a reasonable-efforts basis. We do not currently provide guaranteed response times, 24-hour support, guaranteed telephone support or a service-level agreement unless expressly agreed in writing.
10. Backups and security
We take reasonable steps to protect information and recover data following technical failure where reasonably possible, but no online service guarantees that data will never be lost, corrupted or unavailable. Clubs should maintain independent records and use available export functionality. Users are responsible for passwords, authentication information and access controls. No internet-connected system can be guaranteed completely secure.
11. Acceptable use and uploaded content
You must use ClubSort lawfully and must not gain unauthorised access, interfere with security or operation, introduce malicious code, circumvent limits, store content you do not have rights to use, provide an unauthorised competing service, or otherwise misuse the service.
You are responsible for uploaded photographs, documents, logos, graphics and other material and must have the necessary rights and permissions. Content must not be unlawful, defamatory, threatening, discriminatory, infringing or otherwise inappropriate. We may remove or restrict content where reasonably necessary to protect ClubSort, users or others, or where required by law.
12. Third-party services
ClubSort may rely on hosting, payments, email, authentication, communications, analytics, storage and other infrastructure providers. Third-party services may become unavailable or change functionality. We are not responsible for failures caused solely by a third party, although we will make reasonable efforts to address significant problems where practicable. Your use of a third-party service may also be subject to that provider's terms and policies.
13. Intellectual property
ClubSort, including its software, design, branding, documentation, technology and original content, is owned by or licensed to us. Nothing transfers ownership to you. You may use ClubSort only as permitted by your subscription and these Terms. You must not copy, modify, reproduce, distribute, reverse engineer or commercially exploit ClubSort except where permitted by law or expressly authorised. You retain ownership of content you upload, subject to the licence in these Terms.
14. Privacy
Our handling of personal information is described in the ClubSort Privacy Policy. The Privacy Policy explains how personal information is collected, used, stored and disclosed in connection with ClubSort.
15. Suspension, termination and discontinuation
We may suspend access where reasonably necessary to protect security, investigate misuse, address a serious breach, comply with law, address payment issues or prevent harm. Where practicable, we will provide notice and an opportunity to resolve the issue.
You may stop using ClubSort at any time. We may terminate or discontinue an account where reasonably necessary, including for serious breach, outstanding payment, material security or legal risk, or discontinuation of the service. If ClubSort is permanently discontinued, we will endeavour to provide reasonable notice and, where practicable, an opportunity to export data. We do not promise bespoke migration services.
16. Disclaimer and liability
Except where required by law, we do not guarantee that ClubSort meets every requirement, remains available, is error-free, preserves every item of data, accurately imports information or is suitable for every purpose. You remain responsible for deciding whether and how ClubSort is appropriate for your club.
To the maximum extent permitted by law, ClubSort is not responsible for loss or damage arising from matters outside our reasonable control, misuse, inaccurate information, club decisions, failure to maintain records, compromised credentials, third-party failures, network failures or incompatibility. Nothing excludes liability where unlawful. Any permitted limitation applies only to the extent allowed by law.
17. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies rights, guarantees, remedies or protections that cannot lawfully be excluded, restricted or modified under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law or other applicable legislation.
18. Changes and general terms
We may update these Terms and will update the “Last updated” date. Where a change is material, we will endeavour to provide reasonable notice. Continued use after updated Terms take effect constitutes acceptance except where law requires another process.
If a provision is invalid or unenforceable, it will be modified or removed only to the minimum extent necessary and the remaining provisions continue. These Terms, subscription information and the Privacy Policy constitute the agreement concerning use of ClubSort, subject to additional written terms.
19. Governing law and contact
These Terms are governed by the laws of Queensland, Australia. The courts and tribunals of Queensland have jurisdiction, subject to rights under applicable law.
For questions, Contact us.
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